3/17/2024 0 Comments Microsoft jigsaw non stop freezingI wonder if creating process dumps (used for debugging) during these freezes would help CA find the cause, perhaps confirm? but once it starts in a plan, that is it. Note: that neither Autosave or Auto Archive or the Timer are set to 15 mins. Today it is the Layout causing Issues it seems when it Autosaves, and now it has started it seems to trigger ever 15 mins and in this last case lasted for 8 1/4 mins. You can find information about contacting tech support here: Please note that we are planning a 14.2 update that should be available in the near future but as of yet we still don't have a fix for this particular problem. When we get a fix for this, we will try to get an update out as soon as we are able. Hopefully, this extra information can help us to determine the cause. We will also need some detailed information about your system. We would need to know what windows you have open and how they are configured (a screen capture can help with this). If would be very helpful if you could include the plan you are working in and the exact steps that you are using to see the lock up. If anyone can find a repeatable case where X14 locks up, then please be sure and report this to our tech support team. We have even added some diagnostic code to our in-house versions to try and help us find this problem but so far we have not had any luck. We think it's a timing issue related to some low level system interactions. So far we have had a very difficult time trying to reproduce it in any kind of reliable way. We have had a number of people report random lockups.
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